Episodes
Monday Nov 14, 2022
Jen Baudier on Moving Past Dread and Entering Your Growth Zone
Monday Nov 14, 2022
Monday Nov 14, 2022
[259] Myths and self-limiting beliefs, i.e. "beliefs, world views or states of mind that limit you in some way that can be about you, other people or how the world operates", can hinder our progress and have us react in different ways: avoidance, dread, fight, flight or freeze responses, negative self-talk, etc.
In a dynamic conversation, creator/co-owner of Bella Style Salon and PIP University professor Jen Baudier highlights the importance of forward motion and doing things scared and shares her take on some of the most common myths in entrepreneurship.
Links:
Learn more about Bella Style Salon: https://mybellastyle.com
Learn more about PIP University: https://www.pip-university.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Nov 07, 2022
Katrina Sutherland on Diary Management and Marketing for the Festive Season
Monday Nov 07, 2022
Monday Nov 07, 2022
[258] For salon and spa businesses alike, Black Friday, Cyber Monday and Christmas signal the busiest, most chaotic time of the year and can feel daunting to plan for. But it all comes down to keeping track of the year-on-year Ws and the Ls and getting your campaign ideas ready far enough in advance. Things start feeling much more manageable when you've got a plan and the right team to execute it.
Featuring Katrina Sutherland, founder and owner of The Country Spa (@thecountryspa), this episode will highlight various ways she and her team go about boosting the business' revenue while serving clients with enjoyable holiday season experiences.
Links:
Learn more about The Country Spa: www.thecountryspa.com/
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Oct 24, 2022
Monday Oct 24, 2022
[257] Loyal clients are the people that bring in referrals, typically spend the most with you, help create an atmosphere in your salon, and build genuine connections with you and your team. But no matter how good your client retention strategies and numbers are, there are always people who will leave, voluntarily or not. That's why ensuring you attract a steady stream of new clients (however small) is important.
Featuring salon owner & educator Erin Raber (@theculturecurl) — and in a format ever so slightly different than usual — this episode will help you see how small but deliberate actions applied to a salon's marketing and retention strategies can reduce friction and yield better growth.
Links:
Learn more about Pin-Up Curls: https://www.pin-upcurls.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Oct 17, 2022
Monday Oct 17, 2022
[256] Owner and leader Maggie DiFalco has invested over 25 years of her career to employing and mentoring young artists, giving back through charitable work and delivering outstanding guest experiences. When she retires, she'll be leaving big shoes to fill. But Maggie's not one to want to rush things. She wants to ensure the salon stays within the family and maintains its success well beyond her retirement. Hence, Jaclyn Gonzalez and Joe DiFalco have been steadily preparing themselves for the day their mother fully hands over the business ownership baton.
In a rare interview on the matter, hear all three family members describe their roles within Maggie's exit plan, share their opinion on the biggest threats to success, and discuss preserving relationships, letting go and stepping up.
Links:
Learn more about Maggie The Salon: https://maggiesalon.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Oct 10, 2022
Monday Oct 10, 2022
[255] The more you discover about yourself and invest in self-development, the more your influence on others around you changes. And once you've embarked on that journey, one of the most powerful things you can do for your salon or spa is to cultivate a culture of education where connection, camaraderie, passion, purpose, fun, knowledge and empowerment are at the forefront.
In this episode, hear entrepreneur and educator Nikki Le explain the key differences between education and mentorship, share the secrets to creating engaging learning experiences and discuss the importance of empathetic and thoughtful communication.
Last but not least, learn more about Geno Stampora, Iva Sampiller, and Nikki Le's Mentor & Masters event, a 2-day Salon Business Leadership Conference!
Links:
Learn more about the Statements Project: www.thestatementsproject.com
Mentor & Masters, in-person: shorturl.at/jov68
Mentor & Masters, virtual: shorturl.at/iLR68
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Oct 03, 2022
Britt Seva on Balancing Vulnerability and Self-Disclosure on Social Media
Monday Oct 03, 2022
Monday Oct 03, 2022
[254] If "authenticity" was already on all social media trend reports in 2019, today, it's what is expected in exchange for connection and loyalty. Across digital and in-person interactions with brands, consumers are looking for real two-way dialogues and relationships. But what does that entail?
To find out, we must examine the "authenticity dilemma." In this episode, hear industry-renowned expert business coach Britt Seva's thoughts on professional vulnerability, the dangers of oversharing and her personal experience of finding the right balance with the Thrivers Society community.
Links:
Hear more of Britt Seva's thoughts on vulnerability and social media: https://thethrivingstylist.com/podcast/254
Learn more about Britt Seva's business-building strategies & educational offerings: https://thrivingstylist.com
Access the Thriving Stylist podcast's full directory: https://thethrivingstylist.com/full-podcast-episode-directory
Check out the Harvard Business Review's "When — and when not — to share" assessment: https://hbr.org/web/2013/09/assessment/when-and-when-not-to-share
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Sep 26, 2022
Geno Stampora on Learning to Live With Continued Disruption
Monday Sep 26, 2022
Monday Sep 26, 2022
[253] One of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru, Geno Stampora is known for keeping the creative juices of beauty professionals flowing and bringing incredible value to every one of his contributions to the industry.
In this week's episode — consider it a Salon Owners Summit teaser — he offers his thoughts on a keynote presentation delivered by CEO of Phorest Ronan Perceval earlier this year, celebrates the industry's resilience and reflects on prompts related to leadership and responsibility. After two years of major disruptions at all levels, the pace of change isn't showing any signs of slowing down, and in Geno's own words: "If there's ever been or going to be a time to get things right in your salon, it's this year."
Links:
Get in touch with Geno Stampora: geno@genostampora.com
It's back! Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com/get-tickets
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Sep 19, 2022
Monday Sep 19, 2022
[252] After a forced two-year hiatus, the flagship event of the year and Europe's most prestigious milestone on the salon ownership adventure is back and ready to inspire growth and action.
Featuring Phorest's Global Events & PR Manager Abigail Walsh, this episode dives into everything Salon Owners Summit related: ethos, format change, attendee profile, venue change, speaker lineup... name it and we've covered it! Over 700 salon owners are expected to fly in to attend the thought leadership event, and we can't wait to see you. Find out why, year after year, so many industry professionals choose the Salon Owners Summit as their conference of choice to attend!
Links:
Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Sep 12, 2022
Monday Sep 12, 2022
[251] In April 2022, a report commissioned by the National Hair & Beauty Federation (NHBF) from Pragmatix Advisory confirmed a skills crisis in the hair & beauty sector — sharing that "57% of hair & beauty businesses in the UK have unfilled vacancies." While the report identifies threats to the sector's future in the UK specifically, we're hearing salon owners globally also talking about the challenges they're running into when finding, hiring and retaining skilled staff.
In this week's conversation, multi-award-winning salon owner and entrepreneur Stefania Rossi (@stefaniarossirecruitment) shares her views and observations on the skills shortage, discusses the substantial financial implications bad hiring decisions can have on salon and spa businesses and shares red flags to look out for when speaking to potential candidates.
Links:
Learn more about Stefania Rossi Recruitment: https://www.stefaniarossi.co.uk
Learn more about Hidden Talent: https://wearehiddentalent.com
Read the "Careers at the cutting edge: tackling the skills shortage in the hair and beauty sector" report, commissioned by the NHBF from Pragmatix Advisory: https://www.nhbf.co.uk/documents/nhbf-skills-campaign-final-report-april-2022/nhbf-skills-campaign-final-report-april-2022.pdf
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Monday Sep 05, 2022
Noam Auger on Celebrating Self-Acceptance & Working Beyond the Gender Binary
Monday Sep 05, 2022
Monday Sep 05, 2022
[250] The exploratory path to self-acceptance can be challenging in a world that often pushes so many expectations and judgements. We are told and encouraged to be ourselves from a young age, but that often comes with a silent reservation: "Be yourself, but don't make others uncomfortable."
Workplaces aren't immune to society's deep conditioning and binary view of gender, and to quote gender deconstruction worker Dr Lisa Cravens-Brown, "socially constructed gender norms are — always limiting, often harmful." A better understanding of the multitudes of gender is essential for us to live in a more inclusive society. On a workplace scale, it is essential to start implementing gender-inclusive policies and practices to attract and retain employees and clients who fall outside the gender binary.
In this episode, you'll hear stories, experiences and advice from Noam Auger, entrepreneur and hair artist whose first hair studio —CallmeNoam— came to life in the spirit of celebrating self-acceptance and offering a safer environment to create and connect with his community.
Links:
Learn more about Noam's private studio, call me noAM: https://www.callmenoam.com
Follow Noam on Instagram: https://www.instagram.com/callmenoamm/
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.