PhorestFM

Keya Neal on the Power Authenticity Holds for Growth & Fulfillment

[305] PhorestFM Season 9 is officially underway!
This first episode of 2025, featuring Keya Neal (@keyaartistically), is a rich tapestry of wisdom that underscores the multifaceted nature of authenticity, its power for growth and fulfillment, and the inevitable costs associated with honoring the full spectrum of our identities amidst societal expectations. If you ever needed a reminder that everything you need is within, this is it.
Keya is the Founder of Kolour Kulture and Texture VS Race, a Color Educator and DEI Consultant. Find out more about Texture VS Race here.
Enjoyed the episode? Leave a rating and review on Apple Podcasts!
Click here to subscribe to the PhorestFM email newsletter or here to learn more about Phorest Salon Software.
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

S09 Launches on February 3rd, 2025

We asked Phorest salons their priorities for 2025, and "GROWTH" was the number one response globally. So, after rerunning many important conversations, reaching 300 episodes, and doing a lot of shadow work last year, we decided it was time for the podcast to, once more, grow with you.
In Season 9, get ready for all the same insightful interviews you love, but then also expect case studies, episodes with special guest co-hosts, live content, and bonus drops sourced directly from the community!
Regardless of your role in the industry, if you consider yourself someone who enjoys learning, there will be something for you in this year’s Stories from the Salon Floor. We hope you join us.
Subscribe to the Phorest FM email newsletter to be in the know of our casting calls & more fun stuff, and follow both Phorest Salon Software (@phorestsalonsoftware) & Alex Bélisle-Springer (@a.belspring) on Instagram for video clips and BTS content!
This trailer was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Kati Whitledge on Entrepreneurship, Innovation and Solving the New Client Retention Problem

[304] Kati Whitledge (@katiwhitledge on Instagram), speaker, podcaster, and the Founder and CEO of mya, is a marketing guru for the beauty and wellness industry who equips owners with no-fluff business and marketing strategies.
She’s here to change how you are supported in your business with, among many things, mya, a client recruitment and marketing software for the beauty industry, and this episode serves as a reflection on innovation, on founding and running a business, as well as added depth and context to both Kati’s keynote and her why.
Links:
Learn more about mya, follow the brand on Instagram
Listen to Kati's podcast, Beyond The Technique
Learn more about the Salon Owners Summit
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Peigín Crowley on Transformative Wellness, Connecting Inwards and the Birth of GROUND

[303] In the second to last episode of the PhorestFM podcast's eight season, Peigín Crowley, celebrated founder of GROUND Wellbeing, recounts the early days of her business and shares her vision for making transformative wellness accessible. Sharing her personal journey throughout the conversation, we explore the profound impact of self-care rituals, the power of inner connection, community-driven wellness, and everything in between.
Links:
Learn more about GROUND Wellbeing
Learn more about the Salon Owners Summit
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Stories & Smiles Across Miles: Hand-Delivering The Client Experience Awards 2024 (Part 2)

[302] The Client Experience Award is an annual celebration of salons, clinics, and spas that consistently go above and beyond to deliver exceptional services and unforgettable experiences. More precisely, it recognizes the Phorest salons that have reached and maintained a specific criteria for ratings and reviews from their clients.
This year—and for the first time—the Phorest team hit the road to personally celebrate with these award-winning salons in Ireland, the UK, USA, Canada, Australia, Finland, Germany, and beyond. We were honored to share these special moments and proud to celebrate their dedication to client care.
To us, it was more than handing over an award. It was about connecting with our community, hearing their stories, and even offering ad-hoc support where needed!
Featured in this episode: Ronan Perceval, Sarah Russell, Sian Gray, Helen Devenney, Rich Cullen, Abba Studio & Hair Boutique, The Curly Red Head
Links:
Learn more about the Client Experience Awards 2024: https://shorturl.at/iw0vA
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Stories & Smiles Across Miles: Hand-Delivering The Client Experience Awards 2024 (Part 1)

[301] The Client Experience Award is an annual celebration of salons, clinics, and spas that consistently go above and beyond to deliver exceptional services and unforgettable experiences. More precisely, it recognizes the Phorest salons that have reached and maintained a specific criteria for ratings and reviews from their clients.
This year—and for the first time—the Phorest team hit the road to personally celebrate with these award-winning salons in Ireland, the UK, USA, Canada, Australia, Finland, Germany, and beyond. We were honored to share these special moments and proud to celebrate their dedication to client care.
To us, it was more than handing over an award. It was about connecting with our community, hearing their stories, and even offering ad-hoc support where needed!
Featured in this episode: Ronan Perceval, Shauna Grace, Hairtech Coiffure, You Derma Ltd, Salon Bliss
Links:
Learn more about the Client Experience Awards 2024: https://shorturl.at/iw0vA
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Chill for a Cause: Making a Splash to End Chemo-Induced Hair Loss

[300] For many, hair loss due to chemotherapy is one of the most feared and traumatic side effects. Shockingly, according to HairToStay, 8% of women will decline potentially life-saving chemotherapy because of their fear of losing their hair.
HairToStay is dedicated to changing that. As the first and only national (US) nonprofit organization dedicated to helping low-income cancer patients afford scalp cooling as well as subsidizing the treatment, HairToStay helps raise awareness, offer information and support patients considering the use of scalp cooling to prevent chemo-induced hair loss. And now, they’re turning up the volume on awareness with a series of exciting events for their scalp cooling subsidy program. From salons and haircare brands to everyday supporters, they’re counting on the entire community to rally behind this life-changing cause.
Guests: Sydney Berry, Stacey Soble, Gayle Fulbright, Bethany Hornthal, Noah Warren, Sheri Rearick
Links:
Learn more about HairToStay: https://hairtostay.org/
Learn more about Gayle Fulbright and Headlines the Salon: https://www.headlinesthesalon.com/
Salon Today, Business Ideas for Salon Owners & Managers: https://www.salontoday.com/
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Chris Moody on Energizing Education and Empowering Educators (Rerun)

[299] If teaching is a skill, then teaching can be taught. And that's exactly what teacher training specialist Chris Moody (@chrismoodyhair) explores on this episode rerun. Sharing his passion for creating relevant, meaningful, and energizing learning experiences, we discuss the vital role educators play in shaping minds, how we can and need to move beyond traditional teaching methods when it comes to adult education and how to create learning experiences that truly inspire and help learners thrive.
This conversation was originally released in March 2020 as part of Season 4.
Links:
Learn more about Chris Moody and his teaching offerings: https://www.chrismoody.co.uk/
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Valerie Delforge on Breaking Free From Micromanagement (Rerun, Part 2)

[298] Ever wondered which leadership style best matches your personality? Or how to lead effectively without formal management training? In the second part of the conversation with Valerie Delforge (International Business Strategy Consultant & Author), we shift our focus to the consequences and solutions to micromanagement.
More specifically, through sharing anecdotes from our own default leadership styles, we unpack the strengths and challenges associated with six main leadership profiles, explore the softer skills that build resilient leaders and provide actionable strategies to create healthier, more efficient business environments.
Parts of this conversation were originally released in December 2016 and October 2017 as part of Season 1.
Links:
Learn more about The Delforge Group
Purchase Valerie Delforge's Book, "I'd Rather Do It Myself: From Micromanagement to Leadership"
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Valerie Delforge on Breaking Free From Micromanagement (Rerun, Part 1)

[297] Drawing from themes already being discussed at the Salon Owners Summit nearly eight years ago, this part-catch-up-part-rerun episode explores the rise of micromanagement and what we can do about it.
Reconnecting with Valerie Delforge (International Business Strategy Consultant & Author) on the podcast for the first time since 2017, we spend this first part of the conversation defining micromanagement, exploring the psychological aspects of controlling behaviors and reflecting on the pandemic's impacts on salon management, all the while sprinkling in personal stories and anecdotes.
Parts of this conversation were originally released in December 2016 and October 2017 as part of Season 1.
Links:
Learn more about The Delforge Group
Purchase Valerie Delforge's Book, "I'd Rather Do It Myself: From Micromanagement to Leadership"
Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.