[272] Adversity comes in all shapes and forms — and it doesn't discriminate. In a slightly different delivery than your weekly PhorestFM episode, business coach Steve Gomez (@saloncoachsjg) will take us on his journey of overcoming pancreatic cancer, underscoring the role of psychological resilience, social support and adaptive coping strategies amid adversity. This episode dives into the essence of shifting mindsets, acknowledging our feelings, and the power of resilience in overcoming not only business obstacles but personal battles, too.
Trigger Warning: This podcast contains discussions about sensitive topics that may be distressing to some listeners. These topics include cancer, surgery complications and recounting of a near-death experience. We understand and respect that this subject may be emotionally challenging for some individuals, so please prioritize your well-being and feel free to pause or skip this episode if you feel it may affect you negatively. Listener discretion is advised.
If you or someone you know needs support or resources for any of the discussed topics, please get in touch with a mental health professional or GP. Your well-being is important to us.
Find services in your area:
Australia: https://shorturl.at/ghP37
Canada: https://shorturl.at/cgzPV
USA: https://shorturl.at/ho359
UK: https://shorturl.at/tuCWZ
Ireland: https://shorturl.at/prvAO
Links:
Learn more about Steve Gomez's business coach offerings: https://stephengomez.net/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[271] Brands such as Vish, Sustain Beauty Co., Ecoheads, Green Circle Salons and Green Salon Collective, are, at this point, all well-known within the global sustainability sphere of the hair and beauty industry. But there's one business, originally known as Affordable Salon Equipment Repair, that began in 1996 as a small beauty equipment servicing business in San Diego, CA, who, years before sustainability was needed for public buy-in, saw a need in the industry for reliable beauty equipment service and repair.
In this episode, hear Daniel Johnson — owner of The Salon Chair Guys @thesalonchairguys and founder of The Green Beauty Community @greenbeautycoalition — discuss his father's influence on his vision for a greener future within the hair & beauty industry and the need for collaboration and education to drive change.
Links:
Learn more about The Salon Chair Guys: https://thesalonchairguys.com/
Learn more about The Green Beauty Community (CODE GBC10): https://greenbeautycommunity.com/
Learn more about Matt Klein: https://kleinkleinklein.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[270] For people within the industry wanting to blend their career and giving back initiatives with a global and almost immediate impact, empowering individuals living in conditions of poverty by equipping them with the necessary resources to not only survive but thrive with a career in the salon industry helps them connect to a larger purpose through the universal language of hair.
Mandy Pulse (@mandy_saloninspire), the owner of Salon Inspire in Kansas City, Missouri, is one of those people, and that's how the organization for which she's the proud Founder and CEO​ — Global Stylist Scholarship — came to life.
In this episode, we delve into Mandy's journey within the hair and beauty industry, explore her non-profit's transformative work and discuss the impact, challenges and rewards of connecting passion and purpose with global impact.
Links:
Listen back to PhorestFM Episode 269: https://link.chtbl.com/PFM-S07E269-HetherFlorman
Learn more about the Global Stylist Scholarship: https://www.globalstylistscholarship.com/
Studies & research: BMC Public Health, Corporation for National and Community Service, Journal of Happiness Studies, Volunteering and Civic Life in America
"The Healing Power of Doing Good" by Allan Luks: https://www.amazon.com/Healing-Power-Doing-Good/dp/0595175910
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Robert Miraglia — Certified Strategies Coach — joins podcast host Zoé Bélisle-Springer to talk about how he got started with coaching, share some personal stories of salon ownership and give some insight into growing a successful, thriving salon, spa, or medspa with Strategies looks like.
Also featured in this episode are Ana & Trent from @RusticSalon and Jessica from Couture Lash Lab.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Ariel Sims, Spa Director at Absolutely Fabulous Spa @absolutelyfabulousspa in Frisco, Texas — joins podcast host Zoé Bélisle-Springer to talk about her role within the organization, discuss working with Strategies' coaching, training and systems, and last but not least, the culture shift the team has seen over the past year.
Also featured in this episode are Jeff Lingley from @BrushABlowdryBar, Ana & Trent from @RusticSalon & Kelly Swan from @LetEmHaveItSalon.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Find out more about Absolutely Fabulous Spa: https://www.absolutelyfabspa.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Katlin Liell-Kok @bbysnakes — Education Director/Manager & Purefessional Colorist at Omagi Salon & Spa— joins podcast host Zoé Bélisle-Springer to talk about leadership and what she gets out of going to conferences & events like Strategies' Team-Based Experience as well as share some insight into what went into the salon's application for the "No Compromise Business of the Year" award.
Also featured in this episode are Amanda Maddalena from AM Salon @a.madd_hairdesigns & Ana & Trent from @RusticSalon.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Find out more about Omagi Salon & Spa: https://www.omagisalonspa.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Sydney Lopez — Rainbow Hair Educator, Social Media Strategist, Hairstylist & Co-Owner (and so much more!) — joins podcast host Zoé Bélisle-Springer to give some insight into the social media lab she designed for TBX23, discuss her experience with growing her platform and audience, the value you bring for your audience and giving back to the hair & beauty industry and community through her the company she's launching.
Also featured in this episode are Jeff Lingley from @brushablowdrybar & Sarah Carter from @thespasalonm.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Find out more about Sydney's Education: linktr.ee/Sydneyannlopezhair @sydneyannlopezhair
Find out more about Unicorn Uprising: https://unicornuprising.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Daryl Jenkins — Director of Coaching at Strategies — joins podcast host Zoé Bélisle-Springer to talk about his involvement with Strategies and give some insight into the TBX23 coachability session he led.
Also featured in this episode are Kelly Swan from @LetEmHaveItSalon, Nicole Faehn from @blushfargo, and Amanda Maddalena from AM Salon @a.madd_hairdesigns/.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Bruce Hourigan — Strategic Business Advisor at Strategies — joins podcast host Zoé Bélisle-Springer to share how he first got involved with Strategies, how he spends most of his free time, and last but not least, discuss his experience with coaching clients during TBX23.
Also featured in this episode are Dana Broslovsky, Ellie Mowbray & Alyssa Breault from @ALDAAesthetics, Sarah Carter from @TheSpaSalonM and Nicole Faehn from @blushfargo.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Neil Ducoff — founder of Strategies, guru of team-based compensation, author and named one of 12 business "Legends and Icons" by the annual Serious Business Conference in New Orleans in 2006, amongst many other industry awards & recognitions — joins podcast host Zoé Bélisle-Springer to reflect on 30 years in business and share his thoughts on the Strategies Team-Based Experience 2023 event.
Also featured in this episode are Dana Broslovsky, Ellie Mowbray & Alyssa Breault from @ALDAAesthetics.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

[269] Hether Florman, the owner of Salon Hether's (@salonhethers) located in Arvada, Colorado, stands out as one of the many professionals in the industry who consistently strive to make a meaningful impact. Not only has she dedicated her entire career to doing hair and making people feel beautiful, but her unwavering dedication to personal growth and learning has also served as an inspirational force, leaving a profound mark on the lives of those fortunate enough to meet her.
In this episode, listen to Hether candidly share and reflect on her early career aspirations, her journey within the salon industry, the transformative experience of her volunteering work in Guatemala through her involvement with the Global Stylist Scholarship non-profit organization, and her ongoing commitments to leadership and impact.
Links:
Learn more about Salon Hether's: https://www.hethers.com/
Learn more about the Global Stylist Scholarship: https://www.globalstylistscholarship.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[268] People don't leave companies; they leave leadership. If you agree, you already have one point in common with Zazou Salon and Academy's leadership team. Established by Bruce Peters in 1992, the salon's dedication to providing outstanding customer service, fostering a positive and fun work environment and giving back to the community has yet to fail its team and, therefore, the business's success. That's not to say that they didn't face various challenges throughout their journey, but from the opening of the salon in 1992 to the expansion of their flagship salon in 2008, they've never been afraid to try new things, never shied away from learning and have always strived to innovate and provide exceptional experiences for their clients.
In this episode, hear Janine Cannon @beauty.industry.expert, Brand and Business Development Lead at Zazou Salon and Academy, discuss the milestones and challenges the business has faced over the past 30 years as well as her insights on leadership, recruitment, retention, and personal growth within the company.
Links:
Learn more about Zazou Salon & Academy: www.zazou.ca
Follow the team on Instagram @zazousalonandacademy, Facebook Zazou Salon and Academy & TikTok @zazousalon
Reach out to Zazou's team: careers@zazou.ca or to Janine Cannon directly: janine@zazou.ca
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[267] The Summer Collection, like everything else at Phorest, was designed to better help you manage your business with Phorest and started from conversations with real business owners and their teams. To celebrate this release and its transformational updates, this hourlong episode focuses on four specific features: the Phorest Ads Manager, PhorestGo 2.0, Expert Recommendations and Premium Consultations.
Featured in this episode:
Ronan Perceval, Founder & CEO at Phorest Salon Software
Patrick Monaghan, CPO at Phorest Salon Software
Edyta Laveryd, Senior Product Manager at Phorest Salon Software
Brian Finnegan, Product Lead at Phorest Salon Software
Rich Cullen, Lead Product Designer at Phorest Salon Software
Cillian Moloney, Product Lead at Phorest Salon Software
Jackie O'Brien, Body Connection Spa @bodyconnection1, Ireland
Tracey Tognini, Togninis Hair @togninis, Australia
Karen Thompson, Beauty Secrets Spa @beautysecretssalonandspa, UK
Lilac Miller, Sleeping Beauty Salons @sleepingbeautysalon, UK
Anechka Spaddy, [salon]718 @salon718, USA
Dr Brian Cotter, Sisu Aesthetic Clinic @sisuclinic, Ireland
Links:
Watch the Salon Floor Series videos: Tracey Tognini (EP1), Anechka Spaddy (EP2), Karen Thompson (EP3), Dr Brian Cotter (EP4), Pat Phelan (EP5)
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Read the blog (Get Noticed. Get Booked. Phorest Ads Manager): https://tinyurl.com/2f7a2brc
Read the blog (You Asked. We Listened. Get Ready for PhorestGo 2.0): https://tinyurl.com/4pjb28az
Read the blog (Give Your Clients Product Recommendations from the Experts They Trust…You!): https://tinyurl.com/25eu3d2m
Read the blog (Your Expertise. Our Tech. Give Your Clients a Premium Consultation.): https://tinyurl.com/26mfwpsx
Read the blog (Phorest Reports. Now With More Dashboards for Even More Insight): https://tinyurl.com/2kx6u8k6
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[266] Every salon owner has a different story. Different perspectives, values and influences that all shape the type of business they run. In this episode, we sit down with a long-time PhorestFM listener and owner based out of South London. Meet Peter Borg, Salon Founder & Managing Director of Queen B Luxury Nail & Beauty Lounge.
Peter shares his entrepreneurial journey from managing a car wash operation when he was just 8 or 9 years old to having an international DJing career to then running a salon, with the stories and challenges that came with it. For the astute businessman, the key to success boils down to first-class customer experiences, hard work, resiliency, and community care.
Links:
Learn more about Queen B Luxury Nail and Beauty Lounge: https://queenb.london/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[265] Hair3Rs exists under the parent organisation FVREE, which supports Victim Survivors and works on breaking the cycle of family violence. Launched in 2018 as a pilot program for Melbourne salon professionals, the training was so successful that HaiR-3Rs is now available to salon professionals across Australia. On this week's episode, Program Manager Brianna Myors joins PhorestFM to discuss the program and how they support salon professionals to be champions of change.
Trigger Warning: This podcast contains discussions about sensitive topics that may be distressing to some listeners. These topics include but are not limited to family violence and abuse in their various forms.
We understand and respect that this subject may be difficult for some individuals and bring up all sorts of feelings, so please prioritize your well-being and feel free to pause or skip this episode if you believe it may affect you negatively. Listener discretion is advised. 
If you or someone you know needs support or resources for any of the discussed topics, please reach out to local support services or crisis helplines. Remember, you are not alone, and asking for help is always okay.
Find family violence resources and services in your area:
Australia: https://www.fvree.org.au/contact/
Canada: https://shorturl.at/bdotJ
USA: https://shorturl.at/aoPY1
UK: https://shorturl.at/tvFJS
Ireland: https://shorturl.at/altx6
UAE: https://shorturl.at/atxY6
Links:
Visit HaiR-3Rs' website: https://www.hair3rs.org.au/
Follow HaiR-3Rs on Instagram (@hair3rs) & on Facebook
Watch SBS The Feed's 8-min documentary on HaiR-3Rs' services: https://tinyurl.com/2jrrhffk
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.