Episodes

Season 7

Aug 14, 2023

33 min

[269] Hether Florman, the owner of Salon Hether's (@salonhethers) located in Arvada, Colorado, stands out as one of the many professionals in the industry who consistently strive to make a meaningful impact. Not only has she dedicated her entire career to doing hair and making people feel beautiful, but her unwavering dedication to personal growth and learning has also served as an inspirational force, leaving a profound mark on the lives of those fortunate enough to meet her.
In this episode, listen to Hether candidly share and reflect on her early career aspirations, her journey within the salon industry, the transformative experience of her volunteering work in Guatemala through her involvement with the Global Stylist Scholarship non-profit organization, and her ongoing commitments to leadership and impact.
Links:
Learn more about Salon Hether's: https://www.hethers.com/
Learn more about the Global Stylist Scholarship: https://www.globalstylistscholarship.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Aug 7, 2023

48 min

[268] People don't leave companies; they leave leadership. If you agree, you already have one point in common with Zazou Salon and Academy's leadership team. Established by Bruce Peters in 1992, the salon's dedication to providing outstanding customer service, fostering a positive and fun work environment and giving back to the community has yet to fail its team and, therefore, the business's success. That's not to say that they didn't face various challenges throughout their journey, but from the opening of the salon in 1992 to the expansion of their flagship salon in 2008, they've never been afraid to try new things, never shied away from learning and have always strived to innovate and provide exceptional experiences for their clients.
In this episode, hear Janine Cannon @beauty.industry.expert, Brand and Business Development Lead at Zazou Salon and Academy, discuss the milestones and challenges the business has faced over the past 30 years as well as her insights on leadership, recruitment, retention, and personal growth within the company.
Links:
Learn more about Zazou Salon & Academy: www.zazou.ca
Follow the team on Instagram @zazousalonandacademy, Facebook Zazou Salon and Academy & TikTok @zazousalon
Reach out to Zazou's team: careers@zazou.ca or to Janine Cannon directly: janine@zazou.ca
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Jul 24, 2023

57 min

[267] The Summer Collection, like everything else at Phorest, was designed to better help you manage your business with Phorest and started from conversations with real business owners and their teams. To celebrate this release and its transformational updates, this hourlong episode focuses on four specific features: the Phorest Ads Manager, PhorestGo 2.0, Expert Recommendations and Premium Consultations.
Featured in this episode:
Ronan Perceval, Founder & CEO at Phorest Salon Software
Patrick Monaghan, CPO at Phorest Salon Software
Edyta Laveryd, Senior Product Manager at Phorest Salon Software
Brian Finnegan, Product Lead at Phorest Salon Software
Rich Cullen, Lead Product Designer at Phorest Salon Software
Cillian Moloney, Product Lead at Phorest Salon Software
Jackie O'Brien, Body Connection Spa @bodyconnection1, Ireland
Tracey Tognini, Togninis Hair @togninis, Australia
Karen Thompson, Beauty Secrets Spa @beautysecretssalonandspa, UK
Lilac Miller, Sleeping Beauty Salons @sleepingbeautysalon, UK
Anechka Spaddy, [salon]718 @salon718, USA
Dr Brian Cotter, Sisu Aesthetic Clinic @sisuclinic, Ireland
Links:
Watch the Salon Floor Series videos: Tracey Tognini (EP1), Anechka Spaddy (EP2), Karen Thompson (EP3), Dr Brian Cotter (EP4), Pat Phelan (EP5)
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Read the blog (Get Noticed. Get Booked. Phorest Ads Manager): https://tinyurl.com/2f7a2brc
Read the blog (You Asked. We Listened. Get Ready for PhorestGo 2.0): https://tinyurl.com/4pjb28az
Read the blog (Give Your Clients Product Recommendations from the Experts They Trust…You!): https://tinyurl.com/25eu3d2m
Read the blog (Your Expertise. Our Tech. Give Your Clients a Premium Consultation.): https://tinyurl.com/26mfwpsx
Read the blog (Phorest Reports. Now With More Dashboards for Even More Insight): https://tinyurl.com/2kx6u8k6
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

May 1, 2023

57 min

[266] Every salon owner has a different story. Different perspectives, values and influences that all shape the type of business they run. In this episode, we sit down with a long-time PhorestFM listener and owner based out of South London. Meet Peter Borg, Salon Founder & Managing Director of Queen B Luxury Nail & Beauty Lounge.
Peter shares his entrepreneurial journey from managing a car wash operation when he was just 8 or 9 years old to having an international DJing career to then running a salon, with the stories and challenges that came with it. For the astute businessman, the key to success boils down to first-class customer experiences, hard work, resiliency, and community care.
Links:
Learn more about Queen B Luxury Nail and Beauty Lounge: https://queenb.london/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Apr 24, 2023

58 min

[265] Hair3Rs exists under the parent organisation FVREE, which supports Victim Survivors and works on breaking the cycle of family violence. Launched in 2018 as a pilot program for Melbourne salon professionals, the training was so successful that HaiR-3Rs is now available to salon professionals across Australia. On this week's episode, Program Manager Brianna Myors joins PhorestFM to discuss the program and how they support salon professionals to be champions of change.
Trigger Warning: This podcast contains discussions about sensitive topics that may be distressing to some listeners. These topics include but are not limited to family violence and abuse in their various forms.
We understand and respect that this subject may be difficult for some individuals and bring up all sorts of feelings, so please prioritize your well-being and feel free to pause or skip this episode if you believe it may affect you negatively. Listener discretion is advised. 
If you or someone you know needs support or resources for any of the discussed topics, please reach out to local support services or crisis helplines. Remember, you are not alone, and asking for help is always okay.
Find family violence resources and services in your area:
Australia: https://www.fvree.org.au/contact/
Canada: https://shorturl.at/bdotJ
USA: https://shorturl.at/aoPY1
UK: https://shorturl.at/tvFJS
Ireland: https://shorturl.at/altx6
UAE: https://shorturl.at/atxY6
Links:
Visit HaiR-3Rs' website: https://www.hair3rs.org.au/
Follow HaiR-3Rs on Instagram (@hair3rs) & on Facebook
Watch SBS The Feed's 8-min documentary on HaiR-3Rs' services: https://tinyurl.com/2jrrhffk
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
 

Apr 17, 2023

55 min

[264]
Links:
Follow Greg on Instagram: @greg_clarke_gc
Learn more about Amica Eco Hairdressing: https://amicaecohairdressing.ie/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Apr 10, 2023

34 min

[263] For the past 12 months, Verna Wall (Research Manager), Rich Cullen (Lead Product Designer) and the Phorest Research Team have been on the road visiting salons and on Zoom, starting conversations with business owners all over the world. They've been looking at the data and asking questions, all with a simple motive: to find out what the best salons are doing to be successful.
Featuring Verna Wall, this episode explores what the role of a researcher entails and what research looks like at Phorest, all the while discussing specific data points and insights.
Also featured in this episode:
Maggie Di Falco, Maggie The Salon @maggiethesalon, USA
Sarah Doyle, Templeogue Beauty Clinic @templeoguebeauty, Ireland
Patrick Monaghan, Phorest Salon Software
Erin Jones, Urban Evolution Salon @urbanevolutionsalon, USA
Sheri Hancock, Fine Bella Salon @finebellasalon, USA
Stacey Holmes, Steel Blade Men's Salon @steelbladebadassleader, USA
Mary Camille King, The Ritz Inc @theritzinc, USA
Bonnie Conte, Avalon Salon Spa @avalonsalonspas + Vibe Salon @vibesalonlakezurich, USA
Erin Raber, Pin-Up Curls @pinupcurlssalon, USA
Links:
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Read the blog (Verna Wall & Rich Cullen on Success Stories from the Salon Floor – Salon Owners Summit 2023 Recap): https://shorturl.at/fsJM1
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Apr 3, 2023

40 min

[262] Global Director of Education at BosleyMD, Colleen Camp (@thinninghairexpertstylist), is an education authority in the hair loss community and a sought-after expert regarding COVID hair loss in women, PCOS, postpartum, Anagen Eluvium, including treatment and prevention.
In this episode, Colleen shares her valuable insights on the various causes of hair loss and the best ways to support those affected. A must-listen for anyone in the hair & beauty industry looking to approach hair loss conversations with knowledge, empathy and care, she also gives an overview of BosleyMD's Thinning Hair Expert Program, which provides helpful tips for salon industry professionals on navigating the complex world of hair loss prevention and restoration.
Links:
Learn more about BosleyMD: https://bosleymd.com/
Become certified as a thinning hair expert: https://pro.bosleymd.com/pages/education
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Mar 13, 2023

46 min

[261]
Links:
Follow Frank on Instagram: @frankdilusso
Learn more about Frank Di Lusso Hair: https://www.frankdilusso.com/
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Mar 10, 2023

12 min

Geno Stampora — one of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru — joins podcast host Zoé Bélisle-Springer for a remote interview on beauty beyond boundaries.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Get in touch with Geno Stampora: geno@genostampora.com
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 9, 2023

13 min

Sophia Hilton — the multi-award-winning, self-made entrepreneur behind the Not Another brand — joins podcast host Zoé Bélisle-Springer shortly after her main stage presentation to discuss self-responsibility in leadership and how toxic workplace behaviours can show up and be passed on.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Not Another Academy: https://www.notanotheracademy.com/
Listen to the Not Another Podcast: shorturl.at/qAHU6
@hiltonsophia
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 8, 2023

16 min

Tom Chapman — inspirational speaker, author and founder of The Lions Barber Collective — joins podcast host Zoé Bélisle-Springer to discuss the Collective's projects and growth since he last was on PhorestFM in 2020. He also shares tips on active listening and spotting signs of behavioural changes, mental health problems and suicidal thoughts in salon clients.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about the Lions Barber Collective: https://www.thelionsbarbercollective.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 7, 2023

13 min

Derek Anthony & Jill Ruone — the powerhouse team behind Culture Curators — join podcast host Zoé Bélisle-Springer to highlight the need for and discuss why salon owners should focus on creating a great culture within their business alongside being creative, innovative and proactive. They also define Culture Curators' Attraction Formula and Derek's 24-Hour rule.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Culture Curators: https://www.myculturecurators.com/
@culture_curators_
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 6, 2023

14 min

Jason Everett — founder of the High Performance Salon Academy, salon coach, inspirational speaker and author — joins podcast host Zoé Bélisle-Springer to share his thoughts on the Salon Owners Summit 2023 event. He also discusses his experience of writing a book and explains the difference between internal and external motivation.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Jason & the High Performance Salon Academy: https://www.highperformancesalonacademy.com/
@highperformancesalon
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm 
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Feb 27, 2023

2 min

New episodes of the PhorestFM podcast are coming soon, and this season, we're getting personal!
We've been having inspiring conversations with some of the industry's most innovative industry professionals, and we can't wait for you to hear them!
Tune in for the seventh season of the show, launching Monday, March 6th, 2023. And just like the overlapping leaves that make the Phorest logo, every conversation on this show contributes to something larger than us, reminding us why we do what we do and why we love what we do. PhorestFM Season 7, brought to you by Phorest Salon Software.
Watch the video teaser: https://youtu.be/LzjEByxhO98
Subscribe to the Phorest FM email newsletter: http://bit.ly/2T2gUj1
This trailer was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

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