Episodes

Mar 25, 2019
Mar 25, 2019
34 min
[109] Did you miss an episode this month? Catch up on everything that's happened in March with Killian and Zoe's round-up. On the agenda: Phorest's latest feature releases, bits from the Thrive Session workshop in Seattle, highlights from the some of the popular articles published in March and snippets from our previous interviews with salon coaches Steve Gomez and Ryan Power.
Links:
Good, Better, Best: Introducing The Predictive Rebooking SMS Feature
3 Female Bosses From The Salon Industry Discuss Leadership
Top 10 Rules For Creating An Efficient Salon Staff Rota
Steve Gomez, Business Coaching
Ryan Power, Salon Business Superstars
Join the #30Days2Grow Salon Challenge (Starts April 1st, 2019)
Book a consultation on The Salon Mentorship Hub
Salon Owners Summit: The Roadshow, April 15, 2019
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Feb 25, 2019
Feb 25, 2019
25 min
[106] Did you miss an episode this month? Catch up on everything that's happened in February with Killian and Zoe's round-up. Expect an exciting announcement about Phorest's channel on YouTube, discussions around the most popular articles published recently and snippets from Phorest FM episodes 103, 104 and 105!
Links:
The Phorest Salon Success Plan (Phorest Studios, YouTube series)
Book a consultation on The Salon Mentorship Hub
Making Charity & The Act Of Giving Your Salon Business Culture
Making Tax Digital: Important Informations For Salons & Spas
Making Tax Digital For UK Salons: Helping You Prepare
Save your spot on the Making Tax Digital Salon Masterclass, March 4, 2019
Thrive Sessions Seattle, March 24-25, 2019
Salon Owners Summit: The Roadshow, April 15, 2019
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Jan 28, 2019
Jan 28, 2019
22 min
[102] Did you miss an episode this month? Catch up on everything that's happened in January with Killian and Zoe's round-up. Expect exciting announcements, discussions around the most popular articles of the month and snippets from Phorest FM episodes 100 & 101!
Links:
Heather Yurko: Building A Great Salon Team Of Elite Performers
Melanie Icke: ‘Getting To Know You’ Workshop, Using The DiSC Method
Steve Gomez: Interdependent Leadership To Improve Team Culture & Profits
The Salon Mentorship Hub
Digital Media Awards: Best Podcast Finalist
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Nov 26, 2018
Nov 26, 2018
18 min
[093] This week's episode discusses everything that's happened on the Phorest Blog and Phorest FM over the previous 30 days. From the most popular blogs to snippets from previous Phorest FM episodes and announcements in regards to Phorest's Salon Owners Summit, you're sure to get all the marketing advice you might have missed.
Links:
Introducing Phorest’s Email Marketing Editor Complete Redesign
Failing Salons: 5 Warning Signs & Fixes For Continued Success
7 Tips To Increase Profits In Your Salon Or Spa This Winter
Salon Owners Summit (Website)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Oct 29, 2018
Oct 29, 2018
22 min
[090] This week's episode discusses everything that's happened on the Phorest Blog and Phorest FM over the previous 30 days. From the most popular blogs to snippets from previous Phorest FM episodes, announcements in regards to Modern Salon's Salon Digital Summit and Phorest's Salon Owners Summit, you're sure to get all the marketing advice you might have missed.
Links:
3 Tips To Strengthen Your Salon Retail Sales Rep Relationship
Get Your Copy: The Salon Owner's Ultimate Guide To Instagram eBook
Increased Retail Sales of 78% in One Week? #SalonRetailWeek Proves It Can Be Done
How Much Salon Retail Products Should You Stock
What You Need To Know About Salon Mystery Shopping Visits
Salon Digital Summit (Registration)
Salon Digital Summit, Advanced Education Session w/ Ronan Perceval & Paddy Monaghan (Registration)
Salon Owners Summit (Website)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Sep 24, 2018
Sep 24, 2018
20 min
[087] September: back-to-school, warm winds from the last bits of summer. Another month, another round-up. This week's episode discusses everything that's happened on the Phorest Blog and Phorest FM over the previous 30 days. From the most popular blogs to snippets from previous Phorest FM episodes, announcements in regards to the Salon Owners Summit as well as upcoming Phorest Academy Webinars and trade shows, you're sure to get all the marketing advice you might have missed.
Links:
Get Your Copy: The Salon Owner's Ultimate Guide To Instagram eBook
Increased Retail Sales of 78% in One Week? #SalonRetailWeek Proves It Can Be Done
Behind The Scenes Of The Thrive Sessions Denver Workshop
How To Stop A Salon Employee From Always “Getting Away With It”
The Importance & Benefits Of Having A Salon/Spa Business Plan
Salon Email Masterclass, October 15th at 3:00pm UK/IRE Time or 10:00am US Eastern Time
Phorest Salon Software at Olympia Beauty, Sept. 30/Oct.1 (RSVP)
Phorest Salon Software at Professional Beauty Ireland, Oct.7-8 (RSVP)
Phorest Salon Software at Salon International, Oct. 13-15 (RSVP)
Phorest Salon Software at Professional Beauty North, Oct. 21-22 (RSVP)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Aug 27, 2018
Aug 27, 2018
29 min
[084] End of August. End of the #SalonRetailWeek. Killian and Zoe dedicate this week's episode to a round-up of everything that's happened on the Phorest Blog and Phorest FM in August. From the most popular blogs to snippets from previous podcast episodes and announcements in regards to upcoming webinars, trade shows we're going to be at and more, you're sure to get all the marketing advice you might have missed.
Links:
Top 3 Reasons Why Salons And Spas Should Adopt Tiered Pricing
Everything Your Salon Needs To Know About Instagram’s IGTV App
The Hedgehog Concept: What Will Your Salon Be Known For?
Enter To Win Our Latest Phorest Blog Sweepstakes Bundle! (Ends September 6th, 2018)
Save Your Spot: Phorest Academy Salon Email Masterclass (September 17th, 2018)
Phorest Salon Software at Olympia Beauty (September 30th, October 1st, 2018)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Jun 25, 2018
Jun 25, 2018
23 min
[070] After another short podcasting month, Killian and Zoe dedicate this week's episode to a round-up of everything that's happened on the Phorest Blog and Phorest FM in June. From the most popular blogs to snippets from previous Phorest FM episodes and announcements in regards to upcoming Phorest Academy Webinars, you're sure to get all the marketing advice you might have missed.
Links:
Enter for a chance to win a Tabitha Wilde Weekly Planner Calendar + A Copy Of The Five-Minute Journal! Click here for more details & entry form.
Get Long Lost Clients Back With These SMS Message Templates
It’s Time To Celebrate The Client Experience Award 2018!
Behind The Scenes Of Modern Salon’s Artist Session ‘Influencer Series’
Power Up For The 2019 Phorest Salon Owners Summit!
Salon Owners Summit 2019: Second Speaker Announcement!
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

May 28, 2018
May 28, 2018
26 min
[076] After a short podcasting month due to an Irish bank holiday, Killian and Zoe dedicate this week's episode to a round-up of everything that's happened on the Phorest Blog and Phorest FM in May. From the most popular blogs to snippets from previous Phorest FM episodes and announcements in regards to upcoming Phorest Academy Webinars, you're sure to get all the marketing advice you might have missed.
Links:
Enter for a chance to win an HP Sprocket Portable Printer! Click here for more details & entry form.
When Is It Time To Hire An Assistant Salon Manager?
New Feature: Introducing Phorest’s Digital Consultation Forms
Power Up For The 2019 Phorest Salon Owners Summit!
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

May 14, 2018
May 14, 2018
30 min
[074] On this week’s Phorest FM episode, Killian and Zoe interview #30Days2Grow participant and winner of the 'Share Your Experience' contest Katrina Sutherland, salon owner and founder of Katrina Sutherland Country Spa, opened in July 2007 and the first beauty spa north of Inverness.
Katrina, who hails from Occumster, Caithness, trained as a beauty therapist in 1988 at the Clydebank College in Dunbartonshire. During her time there she gained The Confederation of International Beauty Therapy and Cosmetology Diploma and The Public Institute Health and Hygiene in Beauty Therapy Certificate. She was also awarded prizes for Best Electrologist and Best Body Therapist for the year.
Links
Katrina Sutherland Country Spa, Website
Didn't take part in the #30Days2Grow salon challenge in April? Sign up for it here.
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Apr 30, 2018
Apr 30, 2018
28 min
[073] After a month of interviews with industry thought leaders on various topics, Killian and Zoe dedicate this week's episode of Phorest FM to a round-up of everything that's happened during the #30Days2Grow salon challenge that took place in April.
Links
Enter for a chance to win 1 of 2 StarQ Wireless Phone Chargers! Click here for more details & entry form.
Download your free May salon marketing toolkit. Click here.
Sign up for the Phorest Academy Instagram Masterclass (May 21st, 3PM GMT). Click here.
Didn't take part in the #30Days2Grow salon challenge in April? Sign up for it here.
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Mar 26, 2018
Mar 26, 2018
18 min
[068] Before they kick off their special #30Days2Grow episodes this coming April, Killian and Zoe dedicate this episode to the most popular blogs in March, new contests and upcoming Phorest Academy Webinars.
Links:
Enter for a chance to win 1 of 2 KINGA Essential Oil Diffusers (comes with a fragrant oil starter pack)! Click here for more details & entry form.
Preparing For The Worse With An Extreme Weather Salon Policy
How To Get The Most Out Of Your Salon Vouchers
Are You Ready For The 2018 #30Days2Grow Salon Challenge?
Sign Up For #30Days2Grow (Before March 31st, 2018)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Feb 26, 2018
Feb 26, 2018
24 min
[064] After a month of podcast interviews on employee retention, GDPR and leadership in the salon, Killian and Zoe dedicate this week's episode of Phorest FM to a round-up of everything that's happened on the Phorest Blog during the month of February. From the most popular blogs to new contests and upcoming Phorest Academy Webinars, you're sure to get all the marketing advice you might have missed.
Links:
Enter for a chance to win 1 of 3 Remax M9 Fabric Bluetooth Speakers! Click here for more details & entry form.
10 Salon Business Mistakes That Hurt Your Bottom Line
How To Get Your Salon Facebook Business Page To Rank High On Google
The True Costs Of Opening A Salon That Will Thrive
Traditional vs Digital Marketing: The Pros And Cons For Salons
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Jan 29, 2018
Jan 29, 2018
28 min
[060] Killian and Zoe dedicate this week's episode of Phorest FM to a round-up of everything that's happened in the month of January. Also on the show today are Phorest's CEO, Ronan Perceval, and Product Director, Paddy Monaghan to discuss 2018 plans for the Phorest Salon Software product. And of course, from the most popular blogs to new contests and upcoming Phorest Academy Webinars, you're sure to get all the marketing advice you might have missed.
Links:
Enter for a chance to win 1 of 4 exclusive Salon Owners Summit 2018 Goodie Bags! Click here for more details & entry form.
7 Wellness Practices To Add To Your Salon Resolutions
Keeping Staff Engagement High In An Operational Industry
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Dec 18, 2017
Dec 18, 2017
21 min
[056] Typically, every last episode of the month is dedicated to a round-up of what's happened in the previous 30 odd days. However, this week's episode happens to be the very last one of 2017, so things are a little different.
For one last time in 2017, join Killian and Zoe on Phorest FM as they discuss some of their favourite episodes, give one final overview of the upcoming Phorest Salon Owners Summit, share Phorest's support opening hours over the festive holidays, and lastly, discuss what’s coming for the show in 2018!
Links:
026 | Phil Jackson On Using Email Marketing In The Hair, Beauty & Spa Industry
039 | Richard McCabe On Building A Salon Culture & Systemising Business Operations
043 | Alan Stewart On The Importance Of Online Bookings And Embracing Technology
052 | David Barnett On Setting Yourself Up For A Successful Retail Holiday Season
The Phorest 2018 Salon Owners Summit Is Sold Out & Here’s The Agenda
Official Summit Website
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.