Episodes

Oct 12, 2023
Oct 12, 2023
12 min
Neil Ducoff — founder of Strategies, guru of team-based compensation, author and named one of 12 business "Legends and Icons" by the annual Serious Business Conference in New Orleans in 2006, amongst many other industry awards & recognitions — joins podcast host Zoé Bélisle-Springer to reflect on 30 years in business and share his thoughts on the Strategies Team-Based Experience 2023 event.
Also featured in this episode are Dana Broslovsky, Ellie Mowbray & Alyssa Breault from @ALDAAesthetics.
Find out more about Strategies: https://strategies.com/ @strategies4biz
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Jul 24, 2023
Jul 24, 2023
57 min
[267] The Summer Collection, like everything else at Phorest, was designed to better help you manage your business with Phorest and started from conversations with real business owners and their teams. To celebrate this release and its transformational updates, this hourlong episode focuses on four specific features: the Phorest Ads Manager, PhorestGo 2.0, Expert Recommendations and Premium Consultations.
Featured in this episode:
Ronan Perceval, Founder & CEO at Phorest Salon Software
Patrick Monaghan, CPO at Phorest Salon Software
Edyta Laveryd, Senior Product Manager at Phorest Salon Software
Brian Finnegan, Product Lead at Phorest Salon Software
Rich Cullen, Lead Product Designer at Phorest Salon Software
Cillian Moloney, Product Lead at Phorest Salon Software
Jackie O'Brien, Body Connection Spa @bodyconnection1, Ireland
Tracey Tognini, Togninis Hair @togninis, Australia
Karen Thompson, Beauty Secrets Spa @beautysecretssalonandspa, UK
Lilac Miller, Sleeping Beauty Salons @sleepingbeautysalon, UK
Anechka Spaddy, [salon]718 @salon718, USA
Dr Brian Cotter, Sisu Aesthetic Clinic @sisuclinic, Ireland
Links:
Watch the Salon Floor Series videos: Tracey Tognini (EP1), Anechka Spaddy (EP2), Karen Thompson (EP3), Dr Brian Cotter (EP4), Pat Phelan (EP5)
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Read the blog (Get Noticed. Get Booked. Phorest Ads Manager): https://tinyurl.com/2f7a2brc
Read the blog (You Asked. We Listened. Get Ready for PhorestGo 2.0): https://tinyurl.com/4pjb28az
Read the blog (Give Your Clients Product Recommendations from the Experts They Trust…You!): https://tinyurl.com/25eu3d2m
Read the blog (Your Expertise. Our Tech. Give Your Clients a Premium Consultation.): https://tinyurl.com/26mfwpsx
Read the blog (Phorest Reports. Now With More Dashboards for Even More Insight): https://tinyurl.com/2kx6u8k6
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.

Mar 10, 2023
Mar 10, 2023
12 min
Geno Stampora — one of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru — joins podcast host Zoé Bélisle-Springer for a remote interview on beauty beyond boundaries.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Get in touch with Geno Stampora: geno@genostampora.com
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 9, 2023
Mar 9, 2023
13 min
Sophia Hilton — the multi-award-winning, self-made entrepreneur behind the Not Another brand — joins podcast host Zoé Bélisle-Springer shortly after her main stage presentation to discuss self-responsibility in leadership and how toxic workplace behaviours can show up and be passed on.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Not Another Academy: https://www.notanotheracademy.com/
Listen to the Not Another Podcast: shorturl.at/qAHU6
@hiltonsophia
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 8, 2023
Mar 8, 2023
16 min
Tom Chapman — inspirational speaker, author and founder of The Lions Barber Collective — joins podcast host Zoé Bélisle-Springer to discuss the Collective's projects and growth since he last was on PhorestFM in 2020. He also shares tips on active listening and spotting signs of behavioural changes, mental health problems and suicidal thoughts in salon clients.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about the Lions Barber Collective: https://www.thelionsbarbercollective.com/
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 7, 2023
Mar 7, 2023
13 min
Derek Anthony & Jill Ruone — the powerhouse team behind Culture Curators — join podcast host Zoé Bélisle-Springer to highlight the need for and discuss why salon owners should focus on creating a great culture within their business alongside being creative, innovative and proactive. They also define Culture Curators' Attraction Formula and Derek's 24-Hour rule.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Culture Curators: https://www.myculturecurators.com/
@culture_curators_
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Mar 6, 2023
Mar 6, 2023
14 min
Jason Everett — founder of the High Performance Salon Academy, salon coach, inspirational speaker and author — joins podcast host Zoé Bélisle-Springer to share his thoughts on the Salon Owners Summit 2023 event. He also discusses his experience of writing a book and explains the difference between internal and external motivation.
Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets
Learn more about Jason & the High Performance Salon Academy: https://www.highperformancesalonacademy.com/
@highperformancesalon
Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1
Leave a rating & review: http://bit.ly/phorestfm
This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Oct 10, 2022
Oct 10, 2022
51 min
[255] The more you discover about yourself and invest in self-development, the more your influence on others around you changes. And once you've embarked on that journey, one of the most powerful things you can do for your salon or spa is to cultivate a culture of education where connection, camaraderie, passion, purpose, fun, knowledge and empowerment are at the forefront.
In this episode, hear entrepreneur and educator Nikki Le explain the key differences between education and mentorship, share the secrets to creating engaging learning experiences and discuss the importance of empathetic and thoughtful communication.
Last but not least, learn more about Geno Stampora, Iva Sampiller, and Nikki Le's Mentor & Masters event, a 2-day Salon Business Leadership Conference!
Links:
Learn more about the Statements Project: www.thestatementsproject.com
Mentor & Masters, in-person: shorturl.at/jov68
Mentor & Masters, virtual: shorturl.at/iLR68
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.

Sep 26, 2022
Sep 26, 2022
49 min
[253] One of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru, Geno Stampora is known for keeping the creative juices of beauty professionals flowing and bringing incredible value to every one of his contributions to the industry.
In this week's episode — consider it a Salon Owners Summit teaser — he offers his thoughts on a keynote presentation delivered by CEO of Phorest Ronan Perceval earlier this year, celebrates the industry's resilience and reflects on prompts related to leadership and responsibility. After two years of major disruptions at all levels, the pace of change isn't showing any signs of slowing down, and in Geno's own words: "If there's ever been or going to be a time to get things right in your salon, it's this year."
Links:
Get in touch with Geno Stampora: geno@genostampora.com
It's back! Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com/get-tickets
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.

Sep 19, 2022
Sep 19, 2022
26 min
[252] After a forced two-year hiatus, the flagship event of the year and Europe's most prestigious milestone on the salon ownership adventure is back and ready to inspire growth and action.
Featuring Phorest's Global Events & PR Manager Abigail Walsh, this episode dives into everything Salon Owners Summit related: ethos, format change, attendee profile, venue change, speaker lineup... name it and we've covered it! Over 700 salon owners are expected to fly in to attend the thought leadership event, and we can't wait to see you. Find out why, year after year, so many industry professionals choose the Salon Owners Summit as their conference of choice to attend!
Links:
Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.

Jan 13, 2020
Jan 13, 2020
48 min
[146] Phorest’s Salon Owner's Summit 2020 is Europe's largest and most prestigious milestone on that very adventure for salon owners who share one common purpose - to lead and evolve an industry that makes everyone feel and look like the superstars they were born to be. The aim of the summit is simple: to host an event with education, networking and festivities that brings salon owners and managers together with the greatest minds in the world in business, customer service, marketing and management.
Featuring entrepreneur/star of 'The Apprentice' Pamela Laird, salon industry educator Jamie Dana and Ken Picton, President of the Fellowship for British Hairdressing, this week's episode discusses lessons learned through life and career experiences, overcoming imposter syndrome, settings goals for a new year and developing strong relationships within your community.
Links:
Salon Owners Summit: Creating a 2020 vision for your salon
Pamela Laird: beauty expert, brand owner and entrepreneur
Jamie Dana: get your free 'Ultimate New Year Guidebook' and plan out your 2020 year
Ken Picton: the Fellowship for British Hairdressing
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.

Nov 4, 2019
Nov 4, 2019
34 min
[139] After a first successful stop in Chicago earlier in the year, the Salon Owners Summit Roadshow has made its second stop in Philadelphia, home to Phorest Salon Software's USA office.
Straight from The Lucy in the City of Brotherly Love, this week's episode gives you a taste of what it was like to be at the Salon Owners Summit Roadshow on the day. On the agenda: discussions with your co-hosts Killian and Zoe, vox pops, snippets from the speakers' talks and an interview with Cosmoprof Artistic Team Member, keynote speaker and social savvy stylist Olivia Smalley (@omgartistry on Instagram)!
Links:
Salon Owners Summit Roadshow, Philadelphia
Visit Olivia Smalley's website to access the OMGArtistry podcast, blogs, videos & more!
Book a free 15 to 30-minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Aug 5, 2019
Aug 5, 2019
26 min
[128] Earlier this year, the Salon Owners Summit Roadshow saw its official United States debut in Chicago, Illinois. Following its massive success, we are bringing the event back, only this time, in Philadelphia, Pennsylvania! To discuss the details and lineup, you'll first hear from regular contributor Sinead Carroll (PR & Events USA, Phorest Salon Software). Then joining Killian, Zoe and Sinead on the show, you'll be introduced to Ashley Toliver-Williams, salon owner, co-founder of Fuse Republic, Eufora International Business Team Chairman and speaker at the Salon Owners Summit Roadshow's second instalment. She'll discuss her topic, "Go For Broke! How to Eradicate Average, Set Your Team on FIRE, and Hit Industry-Defying Targets."
Tickets for the event are now on sale! Secure your spot and join us for a day of business, brand & personal growth on October 21st, 2019. Order your ticket before August 31st using the code "EARLYBIRD" and receive 15% OFF your ticket price!
Links:
Salon Owners Summit: The Roadshow, Philadelphia
Get your tickets for the Salon Owners Summit Roadshow (October 21st, 2019)
Check out Fuse Republic (@fuserepublic on Facebook and Instagram) and Eufora International online
Follow Fringe Salon and Color Bar on Instagram
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Apr 22, 2019
Apr 22, 2019
24 min
[113] Known as one of the most prestigious and talked about events in the hair & beauty industry for bringing salon owners and their teams together with the greatest minds in the world in business, customer service, marketing and management, the Salon Owners Summit recently left its home in Dublin for a first Roadshow stop in the United States.
Straight from the Dalcy at Aba in downtown Chicago, this week's episode gives you a taste of what it was like to be there on the day. On the agenda: discussions with your co-hosts Killian and Zoe, an interview with salon owner and speaker Stefanie Jackson, vox pops and a few more surprises!
Links:
Salon Owners Summit: The Roadshow
Book a free 15 to 30-minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

Feb 11, 2019
Feb 11, 2019
33 min
[104] Known as one of the most prestigious and talked about events in the hair & beauty industry in Europe, the Salon Owners Summit will leave its home in Dublin this coming April to embark on its first roadshow... destination: Chicago! The objective? To bring salon owners and their teams together with the greatest minds in the world in business, customer service, marketing and management.
To discuss the reasons behind the tour, the logistics and lineup, you'll hear from regular contributor Sinead Carroll (PR & Events, Phorest Salon Software). Then, joining Killian, Zoe and Sinead on the show, you will be introduced to Jay Williams, a 25 year veteran of the Salon Industry, author, educator and speaker at the Salon Owners Summit Roadshow stop in Chicago.
Links:
Salon Owners Summit: The Roadshow, Website
Thrive Sessions Seattle, March 24-25, 2019
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.