[200] Content warning: This conversation contains a segment depicting an episode of domestic violence, and mentions of death and suicide, from 3:30 to 21:30 and from 31:15 to 35:15. Listener discretion is advised.
This week's episode features Rachel Paige (@rachelpaigexo), Founder & CEO of The Beauty Lounge in Texas, Global educator for LACED, and business coach for salon owners as she tells her story of survival and how she reframed her experience into a deeper understanding of herself, her purpose, and her world.
We have done our best to hold this conversation with intention and sincerity, and we encourage you to listen to it without judgement but rather with a compassionate ear. Thank you for listening, and please take care of yourself. If you need to, don't be afraid to reach out and ask for help. You can find resources on your local governing sites.
Links:
Book your Business Strategy Session with Rachel: https://rachelpaigexo.as.me/coachingcall
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Learning how to grow and develop your salon business shouldn't feel like a chore but a process that blends into your day-to-day. That's why Phorest FM, co-hosted by Zoé Bélisle-Springer & Killian Vigna, aims to answer all of your most pressing business, marketing, and growth questions by sharing insightful and inspiring conversations with salon business leaders and experts. Tune in for the fifth season of the show, which launches on Monday, February 1st. We're ready to make 2021 a year of choice, passion, readiness, and determination. Are you?

[192] Season 4 is officially a wrap with 1587 minutes of inspiring stories and conversations you can now catch up on! A massive thanks to all of the wonderful guests worldwide, giving their take on topics that can help the industry shine and grow, but also to every one of you who's tune in this year. In this very last episode of the season, we give you the top ten most downloaded episodes of the year!
Support Closing Days:
USA: December 25th and January 1st 
IRE/UK: December 25th, 26th, and January 1st
Links:
Get your ticket for UpLift! our Virtual Event on January 25th, 2021: https://linktr.ee/phorest_uplift
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[191] This week on Phorest FM, Killian and Zoe welcome back to the show Phorest Salon Software CEO Ronan Perceval and CTO John Doran for the annual "year in review" episode. Expect discussions around resilience, feature releases, and more importantly, things to look forward to in the coming year.
Links:
Get your ticket for the UpLift! Virtual Event on January 25th, 2021: https://linktr.ee/phorest_uplift
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[177] This week's conversation is more like a story, a trip down memory lane, as the title suggests. On the show, we welcome Sarah Doyle, owner of Templeogue Beauty Clinic (@templeoguebeauty) in Dublin — one of Phorest Salon Software's first clients, going back 17 years ago. We discuss her journey with Phorest, what it was like back in the days, the features she's adopted over time, and how from listening to clients, she's gained insights into what they look for in a salon; what's important to them.Links:Visit Templeogue Beauty Clinic's website: https://templeoguebeautyclinic.ie/index.htmlClick here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[174] Life beyond COVID-19 is having salon owners around the world think differently about their business. From cleanliness procedures to staff rosters, booking appointments and selling retail, various processes are undergoing considerable changes. Featuring salon owner Greg Clarke (Collage Hair Group, Hairbrush.ie) and Operations Director John Hickey (The Green Room), this week's episode takes a look at what reopening has been like for Irish salons after weeks of lockdown.
Links:
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[171] The industry is likely never to go back to the way it operated before COVID-19. As salons and spas progressively reopen, they are also shaping a new normal.
Before the pandemic, people conceived of beauty experiences in four main ways: convenience, skills, pampering and an indulgent experience, and finally, a sense of connection and community, visiting the same beautician every single time and being able to talk about personal and beauty-related issues. Will that remain true for years to come? That's what companies like Foresight Factory are in the business of predicting.
Featuring CEO and co-owner of Foresight Factory, Meabh Quoirin, this week's episode discusses consumer trends and insights that are changing the hair & beauty industry's foreseeable future.
Links:
Visit Foresight Factory's website: https://www.foresightfactory.co
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[168] For the past few months, salons around the world closed their doors to help manage and contain the COVID-19 pandemic. We are now starting to see hair, beauty, barber and spa businesses in various countries getting back in business as restrictions are lifted across Europe and the US.
Featuring salon owners Amber Pope (Salon 27 in Arizona, USA) and Amanda Baer (Something You Salon & Spa in Illinois, USA), this week's episode sheds light on what getting back in business after weeks of lockdown really looks like.
Links:
Save your spot on Gloria Murray's UK/IE Salon Finance Recovery Plan webinar: https://bit.ly/3hO5WJv
Access the Back In Business, With Phorest information and downloadable resources at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[163] After losing a friend to suicide, award-winning UK-based barber & international educator Tom Chapman (@tomchapman_hair) decided to do something about the biggest killer of young men in the UK*. Through the Lions Barber Collective charity, he raises mental illness awareness and aims to prevent suicide by creating training that enables barbers to recognise, talk and listen out for symptoms of depression.
This week's conversation allows for an insight into Tom's journey and current projects, how his charity saw the light of day, and the importance of educating the next generation of barbers.
* In 2018, there were 6,507 suicides registered in the UK, an age-standardised rate of 11.2 deaths per 100,000 population. Globally, someone dies by suicide every 40 seconds
Links:
Watch The £1.7 Million Haircut documentary: https://bit.ly/2YSv2zX
Download the BarberTalk app on Android (https://bit.ly/2SStsug) or on the App Store (https://apple.co/2LlEgN3)
Register for the 30Days2Grow salon challenge, quaranTEAM edition
Watch all of Phorest Salon Software's webinar replays on-demand: https://bit.ly/3bkSpFe
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[159] There’s a lot to be said about having a strong community and support system. In both business and in life, you need trusted people to rely on when things get tough. And along with friends and family, there are professionals and organisations who can help.
Featuring Danielle Kennedy (President, IHF), Lisa Eccles (Vice-President, IHF) and Samantha Grocutt (President, Hair and Beauty Charity), this week’s episode takes a look at the support to the industry the Irish Hairdressers Federation & the Hair and Beauty Charity are providing during this time of crisis.
Links:
Follow the IFH on Instagram and sign the industry petition to develop an inclusive Economic Recovery Package that supports domestic SMEs
Follow the Hair and Beauty Charity on Instagram and donate to the COVID-19 Relief Fund
Access the Phorest Coronavirus Best Practice resource page
Click here to watch all of Phorest Salon Software's webinar replays on-demand
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[155] Success, a lot like values, is defined differently by every one of us. Have you ever stopped to think about what it meant to you? Is it overcoming a hurdle, spending enough time with your family or winning awards? How do you define success, and when will you know you'll have got it?
To help us explore the topic, we asked Dom Lehane (@domlehane), host of the 'How To Cut It' podcast to join us on the show this week. A fourth-generation hairdresser himself and the original founder of HairClubLive.com, his experience in the hairdressing and barbering industry combined to the hundreds of conversations he's led and featured on his podcast made him the perfect candidate for quite the interesting discussion.
Links:
Click here to listen & subscribe to the 'How To Cut It' podcast, hosted by Dom Lehane
Register for Caroline McEnery's free "Salon HR Advice For Managing COVID-19" webinar, March 23 (10:00 am GMT)
Register for Angela Anderson's free "Gain New Clients From Social Media" webinar, March 23 (12:00 pm EST)
Click here to secure your Super Early Bird Salon Owners Summit 2021 tickets
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[153] Mental health disorders are among the leading causes of ill-health and disability worldwide; and sometimes, the people with the biggest smiles are the ones struggling the most. You never really know what people are going through.
Following the recent UK and Irish movement to ban toxic publications in salon and spas, this episode takes a look at what bringing more kindness and positivity into these spaces means to various owners. Interviews feature Anita Donoghue, Director of Hair Cafe Salon (Ireland), Amelia Herbert, Manager of Watkins Wright (UK) and Andi Kelly, Owner of Andi Kelly Hair Studio (UK). #KindSalons
Links:
Register for Caroline McEnery's free "Salon HR Advice For Managing COVID-19" webinar, March 23 (10:00 am GMT)
Click here to secure your Super Early Bird Salon Owners Summit 2021 tickets
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[149] Since its inception in 2010, Australian-based Hair Aid works globally with volunteer hairdressers to provide free haircutting training for people living in extreme poverty. The organisation has been doing this work in the Philippines, Indonesia, Cambodia, and expanding its operations in Thailand and Vietnam last year, changing in total over 5000 lives.
Part of the organisation's fundraising activities is the annual Hair Aid Global Cut-A-Thon event (@globalcutathon), held this coming Sunday, March 29, 2020, and which encourages salons, stylists and training organisations to come together and cut hair for donations. To discuss both Hair Aid and the upcoming fundraiser, this week's episode features CEO of Hair Aid (@hairaidinc) Selina Tomasich and CEO of Salon718 salons (@salon718) Michaella Blisset Williams.
Links:
Click here to register for the Hair Aid 2020 Global Cut-A-Thon
Read more about the Salon718 salons, Brooklyn's upscale & urban retreat hair salons
Salon Owners Summit (Website) 
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

[145] The year 2019, done & dusted! We're talking over 30 hours of building a community through educational and inspiring stories and conversations, with guests from all around the world giving their take on topics that can help the industry shine and grow. In this very last episode of Phorest FM's third season, we give you the top ten most downloaded episodes of the year!
Support Closing Days:
USA: 25th December and 1st January
IRE/GER/UK/AUS: 25th, 26th December and 1st January
Finland: 24th, 25th, 26th December the 1st & 6th of January
Links:
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.

[144] The Phorest Blog: your trusted resources for all the latest salon marketing & management tips, trends & best practices. In this episode, Killian and Zoe discuss the top 10 most popular Phorest Blog articles published in 2019, based on how much traffic each post got over time. Cheers to another great year ahead!
Support Closing Days:
USA: 25th December and 1st January
IRE/GER/UK/AUS: 25th, 26th December and 1st January
Finland: 24th, 25th, 26th December the 1st & 6th of January
Links:
The Most Popular Phorest Blog Articles Of 2019
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.