A Trip Down Memory Lane: Sarah Doyle on Two Decades of Phorest Features

[177] This week's conversation is more like a story, a trip down memory lane, as the title suggests. On the show, we welcome Sarah Doyle, owner of Templeogue Beauty Clinic (@templeoguebeauty) in Dublin — one of Phorest Salon Software's first clients, going back 17 years ago. We discuss her journey with Phorest, what it was like back in the days, the features she's adopted over time, and how from listening to clients, she's gained insights into what they look for in a salon; what's important to them.Links:Visit Templeogue Beauty Clinic's website: https://templeoguebeautyclinic.ie/index.htmlClick here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

Derek Anthony on Growing a Seven-Figure Business Using Mobile Technology

[176] Reaching the $1+ million in revenue mark in business doesn't mean everything is smooth sailing or running at its peak performance; growing pains are still very much part of the process. And while they can be challenging in the moment, overcoming them can create competitive advantage opportunities.
A little over a year ago, NYC-based salon D Anthony (@d_anthonyhair) underwent a culture reset led by entrepreneur, salon owner and master stylist Derek Anthony (@derek__anthony_), for which the central theme was modernization.
Featuring the man himself, this week's episode discusses what rethinking the D Anthony brand and its operations both required, as well as how communication and mobile technology usage — among other things — were vital pieces to the salon's next stage of business growth.
Links:
Visit the DAnthony salon website: http://danthony.com/
Schedule a complimentary call on Culture Curators: https://www.myculturecurators.com/bookings/
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

James Davis on Leading Through Change & Becoming a Community Linchpin

[175] When the coronavirus pandemic hit earlier this year, James Davis went back to digging deep, working 16-hour days, and thinking outside the box to figure out what he could do to keep his various business operations alive and lead positively through change and uncertainty.
Enabling his salon, Clay, to financially evolve while supporting the team with a new work platform as they returned, his 'thinking outside the box' mindset also led to a village togetherness featured in national newspapers and magazines. Inspired by the "Pay It Forward" mentality and determined to give back to the very people who had contributed to his entrepreneurial success over the years, James Davis pulled together volunteers from all fields and launched Oxshott Delivery. 
In this episode, hear Phorest's CEO Ronan Perceval and entrepreneur James Davis discuss recent projects, what changes both lockdown and reopening have brought to his salon, and how leading positively through change positioned him and his local businesses as community linchpins.
Links:
Visit Clay Salon's website: https://clayhairsalon.com
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

#BackInBusiness: Irish Salons Share Their Reopening Experiences

[174] Life beyond COVID-19 is having salon owners around the world think differently about their business. From cleanliness procedures to staff rosters, booking appointments and selling retail, various processes are undergoing considerable changes. Featuring salon owner Greg Clarke (Collage Hair Group, Hairbrush.ie) and Operations Director John Hickey (The Green Room), this week's episode takes a look at what reopening has been like for Irish salons after weeks of lockdown.
Links:
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Inside Phorest: Prepare and Protect With Pre-send Consultation Forms

[173] Catch up on everything that's happened in July! This week's episode features recent blog and podcast recaps in addition to an interview with Product Designer Mikey Cannon on one of Phorest Salon Software's many features keeping your salon staff and clients safe: pre-send consultation forms.
Links:
[Blog] How To Maintain A Post-Lockdown, Top-Quality Salon Experience: https://bit.ly/304c0GU
[Blog] US Beauty Booking Habits Post-Lockdown: https://bit.ly/2CMO42h
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

David Campbell on Growing Your Own Timber

[172] How many business owners do you know today that can proudly say their employees spend, on average, ten years within the organisation? Probably not many.
Welcome to House of Colour (@houseofcolour): the biggest award-winning salon group in Ireland, with six salons, one academy, and impressive staff retention statistics.
Featuring David Campbell, owner of House of Colour group and current President of the Irish Hairdressers Federation, this week's episode discusses apprenticeships' value. David is also an international educator, platform artist, business advisor, stage presenter, a two-time IHF Icon award winner, and an IHF Lifetime achievement award recipient.
Links:
Visit House of Colour's website: https://www.houseofcolour.ie/
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Meabh Quoirin on Consumer Trends & Insights to Shape the Industry’s Future

[171] The industry is likely never to go back to the way it operated before COVID-19. As salons and spas progressively reopen, they are also shaping a new normal.
Before the pandemic, people conceived of beauty experiences in four main ways: convenience, skills, pampering and an indulgent experience, and finally, a sense of connection and community, visiting the same beautician every single time and being able to talk about personal and beauty-related issues. Will that remain true for years to come? That's what companies like Foresight Factory are in the business of predicting.
Featuring CEO and co-owner of Foresight Factory, Meabh Quoirin, this week's episode discusses consumer trends and insights that are changing the hair & beauty industry's foreseeable future.
Links:
Visit Foresight Factory's website: https://www.foresightfactory.co
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Stacie Collier on the Inspiriting Aspect of the #30Day2Grow Challenge

[170] #30Days2Grow is a unique business growth challenge designed to help salons build both team spirit and revenue. This year's challenge launched on April 20th — about a month into lockdown for many countries around the world — making it a quaranTEAM edition focused on helping salon owners and their teams plan their reopening strategy and put their brand at the forefront of their clients' minds.
Featuring salon owner Stacie Collier of MANE Salon Basingstoke Ltd (@mane.salon.basingstoke), this week's episode revisits her first weeks of lockdown and discusses her thoughts on the challenge.
Links:
Visit MANE Salon Basingstoke Ltd's website: http://manesalonbasingstoke.co.uk
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Inside Phorest: Support for Your Salon’s Reopening Strategy

[169] Catch up on everything that's happened in June! Featuring recent blog and podcast recaps as well as interviews with Phorest Salon Software CEO Ronan Perceval, Education Trainer Rachel McAdam and Product Designer Richard Cullen, this week's episode is all about supporting your reopening strategy.
Links:
[Blog] The 3 Marketing Emails You’ll Need for A Successful Salon Reopening: https://bit.ly/2YIuMmP
[Blog] Salons Reopening: Survey Reveals That Main Concern Is Safety Of Staff: https://bit.ly/2BaRxH3
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to download the Back In Business playbook
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

#BackInBusiness: Salon Owners Share Their Reopening Experiences

[168] For the past few months, salons around the world closed their doors to help manage and contain the COVID-19 pandemic. We are now starting to see hair, beauty, barber and spa businesses in various countries getting back in business as restrictions are lifted across Europe and the US.
Featuring salon owners Amber Pope (Salon 27 in Arizona, USA) and Amanda Baer (Something You Salon & Spa in Illinois, USA), this week's episode sheds light on what getting back in business after weeks of lockdown really looks like.
Links:
Save your spot on Gloria Murray's UK/IE Salon Finance Recovery Plan webinar: https://bit.ly/3hO5WJv
Access the Back In Business, With Phorest information and downloadable resources at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Michaella Blissett Williams on Working Towards Financial Independence

[167] Living beneath your means, paying off debt, defining long-term financial goals and saving money: just a few of the steps needed to achieve financial freedom. As author Robert Kiyosaki said in his influential book Rich Dad, Poor Dad: "Intelligence solves problems and produces money. Money without financial intelligence is money soon gone."
Featuring Michaella Blissett Williams, the visionary behind [salon]718 @salon718, this week's conversation explores some of her personal stories, financial literacy in the hair and beauty industry, the practice of setting goals and much more. 
Links:
Visit salon[718]'s website: salon718.com/
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Sinéad Kavanagh on Standing Out on Social Media, Starting With Authenticity

[166] As the world turns to digital solutions to counter the impacts of COVID-19 lockdowns, people are coming to realise that posting ad hoc content no longer produces enough results and that there needs to be a proper understanding, intention and purpose behind their online activity.
Featuring professional beauty blogger & teacher Sinéad Kavanagh (@thebeauttruth), this week's conversation explores social media strategy and the importance of both authenticity and consistency.
Links:
Reach out to Sinéad on Facebook or by email: thebeautifultruthie@gmail.com
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to watch all the 'Reopening Strong' webinar replay on-demand
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Inside Phorest: Salon Reopening Tools With Aisling Scolard

[165] Catch up on everything that's happened in May! This week's episode features an interview with Phorest Product Manager Aisling Scolard on salon reopening tools, blog recaps as well as snippets from previous interviews with Neil Ducoff (CEO & Founder of Strategies), Tom Chapman (award-winning UK-based barber & international educator) and Zane Hagy (PR and marketing professional).
Links:
Access the Back In Business, With Phorest information page at www.phorest.com/c19
Click here to watch all of Phorest Salon Software's webinar replays on-demand
Click here to subscribe to the weekly Phorest FM email newsletter
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Zane Hagy on Resilience, Crisis Communication & Paving Your Own Way

[164] In times of uncertainty, our natural inclination is often to look for answers and validation in others to make sure we're doing things right. What we tend to forget, though, is that someone else's decision about their business might not be the right one for us (no matter how good the idea or action is). When it comes to your brand, your business, do what feels right for you. Learn from the past and others, only to then pave your very own way.
Featuring PR and marketing professional Zane Hagy, this week's conversation explores crisis communication, the concept of resilience and the power that lies in being a black sheep.
Links:
Visit Z11 Communications: https://bit.ly/3bDNpv7
Click to read 'Be a Black Sheep' (written by Zane Hagy)
Click to read 'Communicating in Times of Crisis' (written by Zane Hagy)
Take the Big Fat Global Hair & Beauty Quiz at your pace and on your own time
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.

Tom Chapman on His Journey, Mental Fitness & Training the Next Generation of Barbers

[163] After losing a friend to suicide, award-winning UK-based barber & international educator Tom Chapman (@tomchapman_hair) decided to do something about the biggest killer of young men in the UK*. Through the Lions Barber Collective charity, he raises mental illness awareness and aims to prevent suicide by creating training that enables barbers to recognise, talk and listen out for symptoms of depression.
This week's conversation allows for an insight into Tom's journey and current projects, how his charity saw the light of day, and the importance of educating the next generation of barbers.
* In 2018, there were 6,507 suicides registered in the UK, an age-standardised rate of 11.2 deaths per 100,000 population. Globally, someone dies by suicide every 40 seconds
Links:
Watch The £1.7 Million Haircut documentary: https://bit.ly/2YSv2zX
Download the BarberTalk app on Android (https://bit.ly/2SStsug) or on the App Store (https://apple.co/2LlEgN3)
Register for the 30Days2Grow salon challenge, quaranTEAM edition
Watch all of Phorest Salon Software's webinar replays on-demand: https://bit.ly/3bkSpFe
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 
Leave a Rating & Review: http://bit.ly/phorestfm 
Read the transcript, or click here to learn more about Phorest Salon Software.